Privacy Policy

Effective Date: January 1, 2024

At ALECTRON LTD (“Alectron”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit alectronltd.com, purchase our products, or contact us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Company Name: ALECTRON LTD

Company Number: 10634247

Registered Address: 137 Gladys Avenue, Portsmouth, England, PO2 9BD

Email: alectronltd@gmail.com

Website: alectronltd.com

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Billing address
Shipping address
Email address
Telephone number (if provided)
Order details
Payment information (processed securely by third-party payment providers)
IP address
Browser and device information
Website usage data
Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Manage your account
Respond to customer service enquiries
Send order confirmations and shipping updates
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Comply with legal and tax obligations
Send promotional emails if you have opted in

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:

Performance of a contract
Compliance with legal obligations
Our legitimate business interests
Your consent where required

5. Payments

Payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment card details.

6. Shipping

To deliver your order, we may share your name, delivery address, email address, and telephone number with trusted courier and logistics companies.

We currently ship to customers throughout the United Kingdom and Europe.

7. Sharing Your Information

We do not sell your personal information.

We only share your data with trusted service providers when necessary, including:

Payment processors
Shipping companies
Website hosting providers
IT and security providers
Accounting and legal advisers where required by law

All third parties are required to protect your information.

8. International Transfers

Some of our service providers may process personal information outside the United Kingdom. Where this happens, appropriate safeguards are implemented in accordance with UK GDPR requirements.

9. Data Retention

We retain your personal information only for as long as necessary.

Order and accounting records are generally retained for up to 6 years to comply with UK legal and tax obligations.

10. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw your consent at any time
Request a copy of your personal data

To exercise any of these rights, please contact us at:

Email: alectronltd@gmail.com

11. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and provide essential website functionality.

You may disable cookies through your browser settings; however, some features of the website may not function correctly.

12. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Although we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is completely secure.

13. Children’s Privacy

Our website is intended for users of all ages. However, purchases should be made by individuals aged 18 or over or under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate consent.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

The updated version will always be published on this page with the revised Effective Date.

16. Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us:

ALECTRON LTD

137 Gladys Avenue

Portsmouth, England

PO2 9BD

Email: alectronltd@gmail.com

Website: alectronltd.com